{"id":7865,"date":"2021-03-26T09:18:17","date_gmt":"2021-03-26T07:18:17","guid":{"rendered":"https:\/\/serveistic.com\/?p=7865"},"modified":"2021-03-26T09:48:59","modified_gmt":"2021-03-26T07:48:59","slug":"soporte-tecnico-informatico","status":"publish","type":"post","link":"https:\/\/www.serveistic.com\/es\/soporte-tecnico-informatico\/","title":{"rendered":"Soporte t\u00e9cnico inform\u00e1tico"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7865\" class=\"elementor elementor-7865 elementor-7853\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5f614748 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5f614748\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4df511b1\" data-id=\"4df511b1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73b713b6 elementor-widget elementor-widget-text-editor\" data-id=\"73b713b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<h2 class=\"wp-block-heading\">Soporte t\u00e9cnico inform\u00e1tico con escritorio remoto para resolver incidencias, mejorar las habilidades con el ordenador, y disponer de asesoramiento inform\u00e1tico<\/h2>\n<p>En Serveis TIC sabemos que esperar al soporte t\u00e9cnico inform\u00e1tico para resolver peque\u00f1as incidencias se puede hacer eterno. Tambi\u00e9n sabemos que las soluciones propuestas en algunas situaciones no tienen mucho sentido para el cliente.<\/p>\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/shop.serveistic.com\/store\/abonos-de-soporte-tecnico?language=catalan\" target=\"_blank\" rel=\"Comprar abonaments de suport t\u00e8cnic noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"525\" height=\"559\" class=\"wp-image-7794\" src=\"https:\/\/serveistic.com\/wp-content\/uploads\/2021\/03\/suport-tecnic-525.png\" alt=\"Soporte t\u00e9cnico inform\u00e1tico en Manresa\" srcset=\"https:\/\/www.serveistic.com\/wp-content\/uploads\/2021\/03\/suport-tecnic-525.png 525w, https:\/\/www.serveistic.com\/wp-content\/uploads\/2021\/03\/suport-tecnic-525-282x300.png 282w\" sizes=\"(max-width: 525px) 100vw, 525px\" \/><\/a><\/figure>\n<p>Finalmente, tambi\u00e9n somos conscientes de que si el responsable de soporte t\u00e9cnico dedicara 5 minutos a explicar al usuario c\u00f3mo puede solucionar lo que le est\u00e1 pasando, la siguiente vez que se repita la incidencia, la podr\u00eda solucionar sin tener que llamar al soporte t\u00e9cnico, y esperar a que la pudiesen resolver.<\/p>\n<p>Para dar soluci\u00f3n a todas estas necesidades, tanto en el \u00e1mbito profesional como en el dom\u00e9stico, desde Serveis TIC os proponemos probar cualquiera de las tres \u00e1reas de servicio que ofrece nuestro soporte t\u00e9cnico inform\u00e1tico:<\/p>\n<ul>\n<li>\n<b>Soporte al usuario<\/b>: Resolver incidencias.\n<\/li>\n<li>\n<b>Asesormiento inform\u00e1TICo<\/b>: Para mejorar los sistemas inform\u00e1ticos.<\/b><\/span><\/span>\n<\/li>\n<li>\n<b>Teaching<\/b>: Capacitaci\u00f3n para la resoluci\u00f3n de incidencias, y agilizar tareas cotidianas.\n<\/li>\n<\/ul><\/br>\n<h3><p>Soporte t\u00e9cnico inform\u00e1tico sin altas ni cuotas:<\/p><\/h3>\n<p>Estos servicios de soporte t\u00e9cnico, no tienen altas ni cuotas. Se basan en el pago por uso. Por defecto los servicios se ofrecen remotamente. Pero tambi\u00e9n se pueden ofrecer en las instalaciones o en el domicilio del usuario (en Manresa y la comarca del Bages).<\/p>\n<p>Para ser usuario del soporte t\u00e9cnico de Serveis TIC, es indispensable que el usuario que lo solicite disponga de unidades de abono. Las unidades van disminuyendo a medida que se consumen minutos de soporte<\/p><\/br>\n<h3>C\u00f3mo funcionan los abonos?<\/h3>\n<p>Para utilizar nuestro soporte t\u00e9cnico, s\u00f3lo se tiene que comprar un abono, de 1, 2, 4 u 8 unidades.<\/p>\n<p>Cada unidad corresponde a 1 hora de soporte online est\u00e1ndar, o 30 minutos de soporte en las instalaciones del cliente en horario laborable.<\/p>\n<p>Pese a que el usuario previamente a solicitar la asistencia del servicio de soporte t\u00e9cnico inform\u00e1tico debe disponer del abono, si tiene dudas nos puede llamar para exponer sus necesidades, y en funci\u00f3n de sus indicaciones le recomendaremos el abono m\u00e1s adecuado. Los abonos comprados en la tienda online de Serveis TIC no caducan. De modo que lo que no se consuma servir\u00e1 para futuras consultas o incidencias. Por otro lado los abonos de Serveis TIC tienen garant\u00eda de reembolso durante 30 d\u00edas. Siempre y cuando no se hayan empezado a consumir las unidades.<\/p><\/br>\n\n<h3>Modalidades de soporte t\u00e9cnico inform\u00e1tico<\/span><\/h3>\n<p>El soporte t\u00e9cnico inform\u00e1tico que ofrecemos desde Serveis TIC tiene tres finalidades:<\/p>\n<ol>\n<li>\n<b>Soporte t\u00e9cnico al usuario:<\/b><\/br>Resolver incidencias, instalar programas, eliminar virus y malware, configuraci\u00f3n de cuentas de correo, mantenimiento de sistemas, recuperaci\u00f3n y mantenimiento de p\u00e1ginas web, securizaci\u00f3n y posicionamiento de WordPress\u2026<\/p>\n<\/li>\n<li>\n<b>Asesoramiento inform\u00e1TICo:<\/b><br \/>Ayudar a nuestro cliente para que encuentre la soluci\u00f3n m\u00e1s id\u00f3nea a la necesidad que precisa resolver. Le presentamos soluciones alternativas a las que pueda tener en un primer momento, confrontando ventajas e inconvenientes para que pueda tomar la decisi\u00f3n m\u00e1s conveniente a sus necesidades.<\/p>\n<\/li>\n<li>\n<b>Teaching:<\/b><\/br>El Teaching consiste en ayudar al usuario est\u00e1ndar para que mejore sus habilidades para incrementar su autosuficiencia inform\u00e1tica. Capacit\u00e1ndolo para resolver peque\u00f1as incidencias recurrentes, o ense\u00f1\u00e1ndole a manejar herramientas, configurar servicios, o a realizar mantenimientos rutinarios de su sistema, entre otros miles de posibilidades que pueden mejorar su< d\u00eda a d\u00eda y su productividad.<\/p>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-504acc3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"504acc3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-319f3b0\" data-id=\"319f3b0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a49e334 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"a49e334\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/shop.serveistic.com\/store\/abonos-de-soporte-tecnico?language=spanish\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Comprar abono de soporte t\u00e9cnico<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Soporte t\u00e9cnico inform\u00e1tico con escritorio remoto para resolver incidencias, mejorar las habilidades con el ordenador, y disponer de asesoramiento inform\u00e1tico En Serveis TIC sabemos que esperar al soporte t\u00e9cnico inform\u00e1tico para resolver peque\u00f1as incidencias se puede hacer eterno. Tambi\u00e9n sabemos que las soluciones propuestas en algunas situaciones no tienen mucho sentido para el cliente. Finalmente, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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TIC","author_link":"https:\/\/www.serveistic.com\/es\/author\/anjo\/"},"uagb_comment_info":0,"uagb_excerpt":"Soporte t\u00e9cnico inform\u00e1tico con escritorio remoto para resolver incidencias, mejorar las habilidades con el ordenador, y disponer de asesoramiento inform\u00e1tico En Serveis TIC sabemos que esperar al soporte t\u00e9cnico inform\u00e1tico para resolver peque\u00f1as incidencias se puede hacer eterno. Tambi\u00e9n sabemos que las soluciones propuestas en algunas situaciones no tienen mucho sentido para el cliente. 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